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2020 Ram ProMaster Cutaway

The 2020 Ram ProMaster Cutaway is a vehicle with a 6-speed automatic.

Spec Value
Vehicle
Body TypeVan
PowertrainGas
Engine
Engine Type3.6L 6-cylinder (Pentastar)
Transmission
Transmission6-speed automatic (62TE)

Safety & Recalls

NCAP safety ratings

Tested, but no star ratings were published (2020 Ram ProMaster VAN 2WD).

Recalls

5 recalls on file with NHTSA for the 2020 Ram PROMASTER. Not every recall applies to every trim or VIN — check yours at nhtsa.gov/recalls.

Dec 17, 2025 · EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

NHTSA campaign 25V876000

Oct 23, 2025 · ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Consequence: Electrical circuits that overheat increase the risk of a fire.

Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

NHTSA campaign 25V720000

Aug 26, 2025 · BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

NHTSA campaign 25V552000

Apr 27, 2023 · POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

Consequence: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

NHTSA campaign 23V301000

Jun 25, 2020 · AIR BAGS

Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Consequence: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.

Remedy: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.

NHTSA campaign 20V374000

42 owner complaints to NHTSA for the 2020 Ram PROMASTER

Owner Complaints

42 owner complaints filed with NHTSA for the 2020 Ram PROMASTER (3 mention a crash, 1 an injury). See all on nhtsa.gov

Most-cited areas
Back Over Prevention11
Power Train10
Unknown Or Other9
Electrical System8
Engine And Engine Cooling5
Engine4
A complaint can cite more than one area.
Most recent complaints
Aug 10, 2026 · Engine And Engine Cooling, Back Over Prevention
“The contact owns a 2020 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts…”
Aug 8, 2026 · Electrical System
“Related recall: NHTSA 25V720000 / Chrysler 67C — "The electrical circuit for the radiator fan may overheat." Fire/injury: No fire / no injuries; component overheated and burned/melted. Complaint…”
Jun 17, 2026 · Back Over Prevention
“The rear backup camera is intermediate and does NOT provide a visible image 90% of the time. When the vehicle is in reverse the display reports a message, "Camera System Unavailable". The van doesn't…”
May 26, 2026 · Engine
“The contact owns a 2020 Ram 3500. The contact stated that the vehicle, began to make a loud noise, and misfired. The vehicle was taken to the dealer where it was diagnosed with repaired; however the…”
May 26, 2026 · Engine And Engine Cooling
“The contact owns a 2020 Ram Promaster. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine And Engine Cooling) however, the part to do the recall repair was not yet…”

Complaints are unverified reports submitted to NHTSA by owners. They cover the whole model year, not a specific trim, and a count alone doesn't show how common a problem is.

Source: US National Highway Traffic Safety Administration (nhtsa.gov), matched as 2020 RAM PROMASTER. US-market vehicles only; data cached for up to 7 days.

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